Tips for Communicating with a Hard of
Hearing Person
1.
Get the person’s attention before you speak.
You
can avoid frustration and reduce the need to repeat things by calling their
name first and wait for a response.
2. Do not have
objects in your mouth such as gum, cigarettes, or food.
3.
Speak clearly and at a moderate pace.
The
best distance for communication is 3 to 6 feet. If you speak at a
slow-to-normal rate and pause between sentences, you’ll give the listener time
to catch up.
4.
Use facial expression and gestures.
This
helps fill in the blanks and adds more information.
5.
Give clues when changing the subject.
Tell
the listener what you are talking about.
6.
Rephrase when you are not understood.
If
one or two words keep tripping someone up, try using a different word. For
example, rephrase ‘Do you want a drink?’ to ‘Would you like some water?”.
7.
Don’t shout.
Shouting
makes you look and sound angry. It actually distorts the sound signal. It is
better to make sure the listener can see you and speak slightly louder than
normal.
8. Avoid noisy background situations.
Ask
the host for the quietest table in the restaurant. Turn off distracting
background noise such as the television, radio or dishwasher.
9. Be
patient, positive and relaxed.
It
may take more time to learn how best to talk with someone. Use humor,
experiment and ask how you can help.
10. Talk TO the hard of hearing person, not
ABOUT him or her to the partner.
Always Repeat if Asked. Saying ‘Never mind’ can make someone feel
unimportant.
Copyright 2001